Interested in resolving conflict in the workplace and elsewhere? You can now listen to a 10-minute audio discussion between Mark McKergow and Antoinette Oglethorpe, developer of the PARTNER model of solutions-focused conflict management at http://www.sfwork.com/jsp/index.jsp?lnk=470. Antoinette talks about why conflict management is important and cost-effective, and how PARTNER is different to other models about dealing with conflict. You can also download the audio from http://www.sfwork.com/mp3/PARTNER2009.mp3.
This page also has details about the forthcoming PARTNER 2-day training, 21-22 April 2009 at Missenden Abbey. There is a special money-saving offer in the interview, so make sure you listen before you book!